Your Christian Travel Guide: Navigating Your Cruise App, Terminal Info and Excursions

Whether this is your first cruise or your fifth, travel technology can initially feel overwhelming. We’re here to help you feel confident and ready for a smooth, faith-focused journey! Below are helpful answers to the most common questions we receive from travelers sailing with Holland America Line (HAL), Royal Caribbean International (RCI) and Norwegian Cruise Line (NCL).

How Do I Gain Access to My Cruise Line’s App?

Cruise line apps are your go-to tools for confirming your reservation and/or booking number, checking your itinerary, booking excursions, making dining reservations and receiving real-time updates once onboard.

How to Use HOLLAND AMERICA’s Navigator App

• Download the App: Search Holland America Navigator in your smartphone’s app store (Apple or Android).
• Set Up a Cruise Line Account: You’ll need to create an account with Holland America using your booking number, found in the top left corner of your Inspiration Travel invoice.
• Log In: Use your cruise line account login for the app.
• Once you are logged in, you can access these Holland America Line’s Navigator app features:
  • Connect to Wi-Fi.
  • View your daily schedule, onboard activities and dining times.
  • Book or modify excursions, spa treatments and dining arrangements.
  • Access deck maps.
  • Chat with other guests.

How to Use NORWEGIAN’s Cruise Norwegian App

• Download the App: Look for Cruise Norwegian in your smartphone’s app store (Apple or Android).
• Set Up a Cruise Line Account: Set up your cruise line account using your booking number, located in the top left corner of your Inspiration invoice.
• Log In: Use your cruise line account login for the app.
• Once you are logged in, you can access these Norwegian Cruise Line app features:
  • Connect to Wi-Fi.
  • View your trip countdown and itinerary.
  • Book shore excursions, dining and entertainment directly in the app.
  • Chat with other guests (optional purchase).

How to Use ROYAL CARIBBEAN’s Royal Caribbean App

• Download the App: Search Royal Caribbean in your smartphone’s app store (Apple or Android).
• Set Up a Cruise Line Account: Set up your cruise line account using your booking number, located in the top left corner of your Inspiration invoice.
• Log In: Use your cruise line account login for the app.
• Once you are logged in, you can access these Royal Caribbean International app features:
  • Connect to Wi-Fi.
  • Check in before your cruise.
  • Reserve excursions and shows right in the app.
  • Track your onboard spending and easily connect to Wi-Fi.

Pro Travel Tip: Before your cruise, download the app at home using Wi-Fi and log in with your cruise line credentials. Most apps will continue working in airplane mode when connected to the ship’s onboard network, even without purchasing Wi-Fi. Want more pro tips? Click here to sign up for our top travel tips and more.

How Do I Book Excursions with My Cruise Line?

Booking excursions is simple—and one of the most exciting parts of your cruise!

• Online Before You Sail: You can also log in to your cruise line’s website to view and reserve excursions early.
• In the App: Go to the “Shore Excursions” section and browse by port or day.
• Onboard: Excursions can be booked at the shore excursion desk, but we recommend booking ahead to ensure availability.

What Should I Know About Embarkation (Getting on the Ship)?

Here’s what to expect when arriving at the cruise terminal:

1. Arrive with Documents in Hand:
   • Government-issued photo ID or passport
   • Boarding pass (printed or in your app)
   • Health forms (if required)
2. Check Bags with Porters:
   • Luggage will be delivered to your room within a few hours.
   • Keep medications, important documents and valuables in your carry-on bag.
3. Go through Security & Check-In:
   • You’ll go through a brief security check, similar to an airport, in the port.
   • Staff will assist you at check-in stations to prepare you for boarding.
4. Board and Explore:
   • Once onboard, feel free to explore the ship while you wait for your room to be ready and your bags to be delivered!

The cruise line apps provide all your pertinent information in one convenient place, helping you relax, explore and focus on what matters most: growing your faith, building community and experiencing the beauty of God’s creation. And if you need anything else, don’t hesitate to ask for help onboard. The staff are happy to assist, and our team at Inspiration Travel is always ready to guide you.

Your journey is more than a vacation; it’s a sacred adventure and a spiritual retreat. We can’t wait to travel with you!